Retail

Making downtown Hamburg even more attractive

29 October 2025
International talks, design of Jungfernstieg and Christmas cheer - a visit to Mimi Sewalski, new City Manager

"Hamburg's city centre is beautiful," says Mimi Sewalski, as reflected by the many tourists. A polyglot of languages, ranging from English and Spanish to Asian tongues, can be heard among tourists along Große Bleichen, Neuer Wall and Alsterarkaden. Selfies are all the rage, and the outdoor cafés are busy on this mild October day. To ensure the area's ongoing popularity, city managers work together to organise a successful transition. Earlier in October, Mimi Sewalski, 45, succeeded Brigitte Allkemper as Managing Director of City Management. She is tasked with representing the interests of 850 members from retail, culture, leisure and tourism, between the Binnenalster and Norderelbe. Hamburg News spoke to the expert about her ideas and plans — and Christmas.

Opportunities for change

Hamburg News: In a recent interview, you described yourself as an "expert on change". How much change does downtown Hamburg need?

Mimi Sewalski: I consider change positive. Transformation holds opportunities and I want to tap into them. However, we are currently experiencing a lot of uncertainty in view of the global situation and this is accompanied by a reluctance to consume. On top of that, consumer habits have changed and retailers and locations have to reposition themselves. However, this does not apply to Hamburg. Many cities all over the world are facing this challenge, which holds opportunities as well.

Colourful umbrellas above the Passagenviertel
Bright umbrellas above Große Bleichen

City well positioned

Hamburg News: How does Hamburg compare to other cities?

Mimi Sewalski : The city centre is pretty well positioned. Hamburg is perceived as a strong business and tourism centre. And rightly so. Not every city centre is as beautiful. Located between the Elbe and Alster rivers, itt's great for shopping with unique shops and architecture that make for a special experience. There is also a wide range of cultural offers as well as eateries. That's what I call well-positioned.

Fountain with sculptures in front of Starbucks between Mönckebergstraße and Spitalerstraße
Landmark between Mönckebergstrasse and Spitalerstrasse

International exchange

Hamburg News:...and how could we shine even brighter?

Mimi Sewalski : I plan to talk to city managers in Barcelona, which is about the same size as Hamburg, and in Copenhagen, Amsterdam and Berlin. Urban managers can learn plenty by bringing together a city with so many different districts. And seeing as I come from an e-commerce background, I would like to expand digital communication.

Interior of a modern shopping mall with a glass ceiling and escalators
Europa Passage, designed by the world famous, Hamburg-based architect, Hadi Teherani

Sensing trends

Hamburg News: What exactly do you have in mind?

Mimi Sewalski: I want to tap into new target groups via digital channels such as Instagram or Linkedin and identify trends. Who is doing something that could go viral and conveying the city's attractions? I'm interested in young target groups, families and older people. We are creating spaces that invite them to linger and relax. Offers such as playgrounds for children or special oases of calm can be visualised wonderfully digitally.

Green park with bright benches and church spire in the background
Site of an early medieval wooden castle - today's square features many wooden benches for relaxing

Business improvement districts

Hamburg News: Hamburg has had "Business Improvement Districts" (BIDs) since 2005 and pioneered them throughout Germany. How important are these initiatives towards more greenery, benches and light installations?

Mimi Sewalski: Very important. These smaller units can come up with solutions quickly and effectively and have already gone a long way towards making the city centre more attractive. Such initiatives enrich our work. At its core, City Management Hamburg consists of two people, but we work closely with a large network to better position Hamburg. I understand networking not only in human terms, but also in project-related and spatial terms.

Information sign with map  of the Passagenviertel and Business Improvement District
BIDs' commercial commitment to Hamburg

Neighbourhoods complement each other

Hamburg News: Speaking of space…in the run-up to the opening of Westfield Hamburg-Überseequartier in April, there were fears that it would be an over-the-top shopping centre that would detract from the traditional city centre. City Management is responsible for both districts. What is your view of the situation?

Mimi Sewalski : I consider Westfield Hamburg-Überseequartier an enrichment for the city. There are shops there that do not have branches in the city centre and vice versa. It is a magnet for visitors, especially at weekends, but during the week the footfall in the city centre has levelled off. Yet, things are afoot in Mönckebergstrasse. The US brand, Skechers, is moving into the former s.Oliver space, Apollo-Optik is moving into the former Wiesenhavern space next April and the luxury hotel Conrad opened in the Levantehaus in September. These are all positive developments. And thanks to the newly opened cruise terminal in Westfield Hamburg-Überseequartier, tourists now have shorter distances to explore the city. I consider that an enrichment.

Überseeplatz shopping centre with glass roof
New district now a magnet for visitors at weekends

Stroll along  Jungfernstieg

Hamburg News: The Jungfernstieg is a must for tourists. However, the current remodelling of the Hamburger Hof between Poststrasse and Jungfernstieg gives people the feeling of being on a building site.

Mimi Sewalski: Building sites are a problem. However, they involve many stakeholders and impact even more people. And I can only say that I will be a loud voice in the various forums handling this complex issue. But even if Jungfernstieg is not yet free of building sites, a lot has already been done. The quality of life for pedestrians has improved thanks to the calming of traffic. The Jungfernstieg is now closed to cars much to the chagrin of others in city centre management. The area's attractiveness has been enhanced by more trees and benches.

Christmas market at night with  stalls, starlights and festively decorated trees
White Christmas Magic to draw visitors again this year

Christmas decorations and twinkling lights

Hamburg News: The redesign of the Jungfernstieg cost around €13 million and the new benches along the Alster are popular. The misty area is cool on hot summer days and children love the ringing chimes. Only the trampolines are causing trouble. Shortly after they went into operation, they were damaged by a reversing lorry - and fell on the spot for the "White Magic".

Mimi Sewalski: Nevertheless, we have come up with a solution for the trampolines and the Christmas market on Jungfernstieg will go ahead. The same applies to the popular boats at the piers on Jungfernstieg which Brigitte Allkemper brought to life. Many residents of Hamburg have fond memories of them. They visited them as children and now bring their own childre there. It's a very emotional part of Christmas. And I just saw the fantastic costumes for the Christmas parade on Saturdays in Advent. I can say we are really looking forward to this heart-warming event in a city centre full of Christmas cheer, decorations and twinkling lights.

Hamburg News: Thank you very much for the interesting interview!

Interview by Yvonne Scheller

ys/mm/pb

Sources and further information

City Management Hamburg

Founded in 1999, the association works with the Chamber of Commerce  to raise Hamburg's image as a vibrant retail centre for every sector. Its approximately 850 members, based in the city centre and HafenCity, work in retail, property, culture, leisure, and tourism, as well as interest and advertising groups, associations, and institutions.

Mimi Sewalski

Mimi Sewalski, 45, managed the Avocadostore online portal for sustainable products, which generated sales of €70 million at its peak, from 2012 until 2025. The certified sociologist, coach, and organizational developer describes herself as a creative generalist and brings experience in e-commerce, transformation, and brand building to her new role. Born in Franconia, she has lived in Hamburg since 2008 and, by her own admission, has never lived in one place for so long.

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